Refund and cancellation policy
Last updated 16 September 2026
The masterclass costs ₹499 and runs live on a fixed date, so seats are limited. This page sets out exactly when you can cancel and what you get back.
Cancelling your booking
| When you cancel | What happens |
|---|---|
| More than 24 hours before the start time | Full refund of ₹499. No questions asked. |
| Less than 24 hours before the start time | No refund, because the seat can no longer be filled. You may move once to a later weekend batch instead, free of charge. |
| You do not turn up | No refund. You still receive the materials and the recording. |
| After the session has run | No refund, as the service has been delivered in full. |
When we refund you in full, regardless of timing
- We cancel or postpone the session and you cannot attend the new date.
- The session cannot run because of a failure on our side, such as the trainer being unavailable or our platform not working.
- Your payment was debited twice, or debited without a booking being created.
- You were charged the wrong amount.
Moving to a later batch
If the date no longer suits you, you can move your seat once to any Saturday or Sunday batch in the next 60 days at no extra cost. Ask at least 24 hours before your original start time by writing to support@workfluentacademy.com. A second change is treated as a fresh booking.
How to ask for a refund
- Email support@workfluentacademy.com from the address you booked with, or message us on +91 87666 03149.
- Include your name and the payment reference from your confirmation email.
- We acknowledge every request within 2 working days.
How long a refund takes
Approved refunds are sent back to the original payment method, never as cash or to a different account. We initiate the refund within 3 working days of approving it. Your bank or card issuer then takes a further 5 to 7 working days to credit it, and that part is outside our control.
Refunds always return to the source: the same card, UPI ID, or bank account used for the payment. If that account has been closed, contact your bank first, as the refund will still be sent there.
Partial refunds
We do not give partial refunds for attending only part of the session, because the fee covers the whole three hours as one bundle.
If you are unhappy with the session
Tell us. Write to support@workfluentacademy.com within 7 days of the session with what fell short. We read every message, and where we agree that the session did not deliver what this website described, we will refund you in full.
Chargebacks
If you think a charge is wrong, please contact us before raising a dispute with your bank. Almost everything is faster to fix directly.
Contact for refunds
Ashirwad Enterprises
Manish Nagar, Nagpur, Maharashtra 440015, India
Email support@workfluentacademy.com
Phone +91 87666 03149 (10:00 to 18:00 IST)